Account & Data Deletion
At Sikhi Connect (App & Platform), we respect your right to control your personal data. Below are clear instructions, policies, and a direct request form to delete your user account and all associated personal data.
Application & Developer Details
How to Request Account & Data Deletion
You can request the deletion of your Sikhi Connect account and associated data through any of the three options below:
Option 1: Submit Request Online (Web Form)
Fastest method. Submit your registered email address right here on this page.
Option 2: Delete Account In-App (Mobile App)
If you have the Sikhi Connect mobile app installed on iOS or Android:
- Open the Sikhi Connect app on your device.
- Tap the Settings / Profile icon in the navigation bar.
- Scroll down to Account & Privacy.
- Select Delete Account & Data.
- Confirm the prompt. Your request will be instantly registered.
Option 3: Request via Email Support
Send a direct email request from your registered email address.
Send an email to support@sikhiconnect.app with the subject line "Account and Data Deletion Request - Sikhi Connect".
Please include your registered email address and optional account details. Our team will verify ownership and process the deletion.
Data Types Deleted, Data Kept & Retention Timelines
In compliance with Google Play Store Data Safety rules and data privacy regulations, here is a detailed summary of how your data is handled upon deletion:
- User Account Identity: Email address, full name, display profile, and unique user account IDs.
- Notification Identifiers: Firebase Cloud Messaging (FCM) and Apple Push Notification (APNs) device tokens used for Nitnem reminders.
- Cloud Sync & Preferences: Saved Shabads, bookmarks, reading history, custom font sizes, and Nitnem reminder schedules stored on cloud servers.
- Waitlist Registration: Early access waitlist entries, contact preferences, and invite records.
- No Retention of Personal Data: Once an account deletion request is processed, no personal identity data or email address is kept in active databases.
- Security Logs (Max 30 Days): Minimal anonymized server request logs may be kept in encrypted system backup logs for up to 30 days strictly for fraud prevention, server security, and crash debugging, after which they are automatically purged.
- Local Device Storage: Scripture files, audio cache, and offline settings stored locally on your smartphone are controlled by your OS. They are deleted immediately when you uninstall the app or clear app data.
Account Deletion Retention & Processing Timeline
Upon receiving a valid request (via web form, in-app option, or email), your deletion request is verified immediately. All cloud account records, notification tokens, and personal details are permanently deleted from our servers within 30 calendar days.
Questions or Verification?
If you have any questions regarding our account deletion policy, or wish to verify the status of an ongoing request, please reach out to our team: